Refund Policy
Digital Fruits takes care to procure, services quality, in the best of conditions. However, in the rare event where you might have received a service which is damaged (either functional or cosmetic or any damage incurred during transit) or a product which has a manufacturing defect.
In such circumstances, before using the product, please get in touch with our Customer Service Team at sangam@digitalfruits.in within 24 hours of receiving the product. Our customer service team will guide you on the process for the same.
Digital Fruits does not accept Returns for any other reasons apart from the scenarios mentioned above. The return process of the product can be restricted depending on the nature and category of the product and is subject to the following conditions.
- Products should be returned in their original packaging along with the original price tags, labels and invoices.
- Refunds are only possible in the following cases:
- >> Cancellation of an services
- >> a. Customer refused the services
For case b, we will process the refund after receipt of the product by Digital Fruits. All Refunds will be processed based on the mode of payment used by the customer while placing the order.
Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10 working days and the refund will reflect in the next statement.
Orders paid by net banking accounts will be credited back to bank account.